Privacy policy

Basic information about the seller

Full name: Farmatic, trade and consulting, d.o.o.
Short name: Farmatic, d.o.o.
Address: Novi trg 9, 8000 Novo mesto, Slovenia
Bank account: SI56 0294 5026 3561 933
Registration number: 8769893000
VAT ID: SI32602324
VAT payer: YES 
Phone: +386 (0) 64 121 460

Farmatic d.o.o. undertakes to protect the privacy of users of the online store and to ensure optimal technological support for this security (ZVOP-1 and GDPR).
The transfer of all personal data is protected by a secure SSL protocol.

Privacy policy

We will never abuse your personal data in any way.

We will never disclose your contact and personal information to a third party, unless required by law.

We may disclose your contact and personal information to a third party if you have consented to being contacted.

We will never send you emails that you have not signed up for, except in the case of important transactional emails.

You can easily and quickly unsubscribe from any of our email lists at any time.

Collection and processing of personal data

Personal data is information that identifies you: your name, surname, email or postal address. Lumerie does not collect your personal data unless you allow it, for example when ordering products or subscribing to our newsletters.


Cookies are invisible documents that are temporarily stored on your hard drive and enable our website to recognize your computer when you visit the website again. Lumerie only uses cookies to collect information concerning the use of our website.

Cookie nameDurationPurpose of the cookie
cookieyes-consent1 yearCookieYes sets this cookie to remember users' consent preferences so that their preferences are taken into account on their subsequent visits to this website. It does not collect or store any personal information of website visitors
__stripe_mid1 yearPayment processing cookie. (Stripe)
__stripe_sid30 minPayment processing cookie. (Stripe)
_ga2 yearsThe cookie installed by Google Analytics calculates information about visitors, sessions and advertising campaigns and monitors the use of the website for a website analytics report. The cookie stores information anonymously and assigns a randomly generated number to identify unique visitors
_gid1 dayThe cookie installed by Google Analytics calculates information about visitors, sessions and advertising campaigns and monitors the use of the website for a website analytics report. The cookie stores information anonymously and assigns a randomly generated number to identify unique visitors
_gat_gtag_UA_249695588_11 min Set by Google to distinguish users
_ga_LCQ0FYR4KH2 yearsThis cookie is installed by Google Analytics
__gads1 yearThe __gads cookie, set by Google, is stored under the DoubleClick domain and monitors the number of times users have seen the ad, measures the success of the campaign and calculates its revenue. This cookie can only be read from the domain on which it is set and will not track any data while browsing other websites
test_cookie15 minTest_cookie is set by and is used to determine if the user's browser supports cookies
__gpi1 yearGoogle Various Services, marketing

Uporaba osebnh podatkov

Lumerie will use your personal data exclusively for the technical administration of the website, to provide you with access to special information or for general communication with you. will not disclose your personal data to third parties or sell it in any way, unless you expressly allow the disclosure of data to third parties. Employees of the online store are duty-bound to respect your confidential data and are bound by a confidentiality agreement.

Purposes of data processing and legal bases

1. Contractual legal basis

Farmatic, d.o.o. processes customer's personal data within and for the purpose of performing contracts for the purchase of goods and services, including for the purpose of concluding contracts, during the negotiation phase, upon receipt of an individual's offer (Article 6/I point b of the General Data Protection Regulation). 

2. Statutory legal basis

Farmatic, d.o.o. also processes personal data of individuals based on or within the framework of a legal legal basis (Article 6/I point c of the General Data Protection Regulation) and based on other international agreements, EU regulations, and national laws that require the company to provide personal data of individuals to state authorities (such as the Tax Administration, various inspections, etc.) and other controllers (such as the Health Insurance Institute, the Employment Service, the Pension and Disability Insurance Institute, etc.) in order to fulfill their or their legal obligations or competences.

3. Legitimate interest

Farmatic, d.o.o. also processes data on the basis of a legitimate interest, for which the company strives, unless such interests are overridden by the interests or fundamental rights and freedoms of the individual to whom the personal data relates, requiring the protection of personal data. In the case of using a legitimate interest, the company always carries out an assessment in accordance with the General Data Protection Regulation.
Farmatic, d.o.o. processes personal data on the basis of legitimate interest (Article 6/I point f of the General Data Protection Regulation) for the purpose of reducing risks of intrusions on the website (ensuring information security, reducing the risk of unauthorized access to important business information, personal data and the company's information system), in connection with access to the website on the server, data that could be used for identification is monitored (IP address of the computer, date and time, and visited page), for analytical and statistical purposes (for the purpose of internal analysis of sales, repeat purchases, aggregate customer behavior, advertising optimization, and business optimization) and also for the purpose of verifying the correctness of business decisions and planning new ones.

4. Consent

In certain cases, Farmatic, d.o.o. requests its customers and other individuals (visitors to the websites) to give consent (Article 6/I point a of the General Data Protection Regulation) to the processing of their personal data for the purpose of creating and sending them offers of goods and services tailored to their interests, preferences, abilities, etc.

Data protection

Farmatic, d.o.o. is strongly committed to ensuring the security of personal data. Your data is always protected against loss, destruction, counterfeiting, manipulation, and unauthorized access or unauthorized disclosure.

Information related to your rights

If you have any questions regarding our privacy policy or how your personal information is handled, please feel free to contact:

Phone: +386 64 121 460
Based on your request, we will immediately inform you - in writing and in accordance with the applicable legislation - what personal data, if any, was collected during your visit to the website.

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